Complaints, Appeals & Feedback

At St Pat’s we want you as a customer to be satisfied with the services we provide. Complaints, appeals and feedback give us the opportunity to make improvements or changes to the way we do things.

If you have an issue with your housing or accommodation, including the way we provide information or treat you please speak with your Housing Officer as the first stage in resolving it. If they are not able to, they will inform you of the next steps you can take, which are also outlined below.

Tenants in St Pat's Housing

Tenant Resources

  • Feedback

How to make a complaint

If you have an issue with your housing or accommodation please speak with your Housing Officer as the first stage in resolving it.

  • Tenants in St Pat's Housing

Information for Tenants

St. Pats Housing Service has number of easy to read tenant information sheets to give tenants important about their rights, responsibilities and available service related to their tenancy. How to Make a Complaint How to [...]

  • Tenants in St Pat's Housing

Policies & Procedures for Tenants

St. Pats Housing Service has a number of policies and procedures which provides guidance to staff, tenants and other stakeholder on some of our working practice and process and how we compile with all [...]

Contact Us

Housing Services

  • Phone
    08 6372 4835

  • Reception Hours
    Monday to Friday 10am – 2pm

  • This field is for validation purposes and should be left unchanged.