St Pat’s takes your privacy seriously

St Pat’s is committed to protecting your privacy and handling personal information in an open and transparent way, in accordance the Privacy Act  and  Australian Privacy Principles.

What personal information do we collect?

We only collect information that is reasonably necessary for our work. We collect information from clients, residents and service users, donors and supporters, volunteers, staff and contractors, and website users and subscribers.

We may collect information: 

  • Directly from you 
  • From third parties (with your consent or where permitted by law) 
  • From publicly available sources 

Sensitive information is only collected with your consent and where necessary.

How we collect information

We collect personal information when you: 

  • Access our services or request support 

  • Make a donation or register as a volunteer 

  • Contact us by phone, email or in person 

  • Subscribe to updates or attend events 

  • Use our website

Where practical and lawful, you may interact with us anonymously. 

Informed consent

Consent and confidentiality are fundamental rights that must be available to all people accessing services. Staff obtain informed consent before collecting information, disclosing personal information, or providing services.

How we use your information

We use personal information for purposes you would reasonably expect, including: 

  • Providing services, programs and support 

  • Communicating with you 

  • Processing donations and issuing receipts 

  • Managing employment and volunteering 

  • Improving our services 

  • Meeting legal and regulatory obligations 

  • Protecting health and safety 

We do not use automated decision-making that has significant effects on individuals.  

Disclosure of personal information

We may share personal information:

  • With your written consent 

  • Where required by law or funding obligations 

  • To prevent a serious threat to life, health or safety 

  • With trusted service providers (e.g. IT, payment processors)  

We take reasonable steps to ensure third parties protect your information. 

You may withdraw consent at any time. 

Where information is collected for research and /or evaluation purposes, additional consents will be sought 

Overseas disclosure 

Some service providers may store or process data outside Australia. 

Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.  

Data security

We use a range of safeguards to protect your information, including: 

  • Secure systems and encryption 

  • Access controls and multi-factor authentication 

  • Staff training and confidentiality requirements 

  • Secure storage and disposal practices

Where practical and lawful, you may interact with us anonymously. 

Data retention

We keep personal information only for as long as necessary or required by law. Retention periods vary depending on the type of information.

Access and correction

You can request access to, or correction of, your personal information. We aim to respond within 30 days 

In some cases, access may be refused where permitted by law. If this occurs, we will provide reasons and explain your options. 

Data breaches

If a data breach is likely to result in serious harm, we will: 

  • Notify affected individuals 

  • Notify the Office of the Australian Information Commissioner (OAIC) 

  • Provide guidance on protective steps

Children and vulnerable people 

We take extra care when collecting information about children and vulnerable people. Where appropriate, we seek consent from a parent, guardian or authorised representative.  

Website Privacy and Data Collection

Our website address is: https://stpats.com.au.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Complaints 

If you are concerned about how we handle your personal information, please contact us. 

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) 

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