Need Emergency Relief?
If you’re struggling to afford food, pay rent or bills, or at risk of homelessness, we encourage you to contact the Emergency Relief and Food Access Service (EFRAS).
You may be eligible for assistance.
EFRAS is a separate agency to St Pat’s. Their phone-based team will assess your needs and connect you with local services that may be able to assist.
On this page
Emergency Relief and Food Access Service (ERFAS)
All our assessments are done via the ERFAS which is a phone based service. This team will listen to your needs and help connect you to local services including St Pat’s for support.
Free Call ERFAS
9.30am – 5pm Monday to Friday (except public holidays)
Are You In Crisis?
If you are experiencing a crisis such as homelessness, risk of homelessness, family or domestic violence, or an unexpected situation that is severely impacting your ability to cope, St Pat’s Crisis Assessment Team (CAT) may be able to help.
Our experienced team will take the time to understand your current circumstances and assess how we can support you. This may include direct assistance or a referral in-house to one of our support services or another agency that is best placed to meet your needs.
To speak with someone, please call our reception or present in person at our Engagement Hub:
Call Reception on 08 6372 4800
St Pat’s Engagement Hub
12 Queen Victoria St, FremantleWe recommend you attend
7:30am – 10:00am for an appointmentWhat to bring to your appointment?
Read below…
WA Connect
Please note: The Crisis Assessment Team has limited capacity. Support is prioritised based on urgency and available resources. If we are unable to assist you directly, we encourage you to explore other available services through WA Connect – Community Services Directory.
What to Bring to Your Appointment
To help the Crisis Assessment Team (CAT) assess your situation, please bring as much of the following documentation as possible:
What to bring:
- Identification (eg driver’s licence or concession card). If you don’t have ID, please let us know.
- A current Centrelink or Health Care Card
- A recent income statement
- A copy of the bill or loan you need help with (if applicable)
Need Help?
Contact St Pat’s
Phone 08 6372 4800
Reception Hours
8:30am – 4:30pm, Monday to FridayLibrary Connect
Walyalup Civic Centre, 151 High Street, FremantleLibrary Connect Hours
11:30am – 4:30pm, Tuesday & Thursday
9am – 5pm, Wednesday
9am – 2pm, SaturdaySt Pat’s Postal Address
PO Box 115 Fremantle 6959
Referrals
If you’re supporting someone experiencing homelessness, or need to refer someone to St Pat’s Housing or one of our programs, please check the individual program eligibility requirements.
Worried about someone?
St Pat’s outreach teams engage with people experiencing rough sleeping across the Perth metropolitan region, with St Pat’s staff based in Fremantle and Rockingham. We work alongside people, building relationships of trust and supporting them to access safe, appropriate accommodation where available.
If you’re concerned about someone experiencing rough sleeping, including couch surfing or sleeping in their car, please give us a call or use the form below.
